TRUST CENTER

Trust is engineered.

How RENATA Cybercop and ITO protect the confidentiality, integrity and availability of information for police, border and intelligence institutions.

ISO 9001 ISO/IEC 27001 ISO/IEC 27701 ISO 30301 Security clearance · Ministry of Security of BiH

Six pillars of trust

01

Security by design

Built into architecture, development, deployment, monitoring and improvement.

02

Privacy by design

Lawful, transparent and accountable processing, controlled by the institution.

03

Compliance

International standards for quality, security, privacy and information governance.

04

Interoperability

Secure, standardised interfaces to registries, sensors and infrastructure.

05

Auditability

Every critical action is recorded and attributable to a user.

06

Responsible innovation

Technology supports human decisions and strengthens public trust.

COMPLIANCE

Independently verified, every year.

ISO 9001
QUALITY MANAGEMENT

Structured delivery and continuous improvement across the software lifecycle.

Verify with SGS ↗
ISO/IEC 27001
INFORMATION SECURITY

Risks identified, managed and reduced across the whole organisation.

Verify with RIGCERT ↗
ISO/IEC 27701
PRIVACY MANAGEMENT

Structured governance and accountability for personal data.

Verify with RIGCERT ↗
ISO 30301
INFORMATION GOVERNANCE

Accurate, accessible and properly governed records.

Verify with RIGCERT ↗
Security clearance · Ministry of Security of Bosnia and Herzegovina
ITO holds a security clearance and works with institutions in the police, border and intelligence sectors.
DATA SOVEREIGNTY

The institution defines. The platform enables.

The institution remains the owner and controller of its data. ITO accesses operational data only when the institution explicitly authorises it for support.

CLIENT INSTITUTION
ITO
Data controller and owner
Software development and maintenance
User management and access approvals
Security updates
Operational policies and governance
Technical support and documentation
Legal basis and compliance
System integration
Retention and authorisation rules
Product quality and secure architecture
ACCESS CONTROL

Roles decide what. Attributes decide which and when.

Role-based access
Users inherit permissions from roles such as operator, coordinator, auditor or DPO.
Attribute-based rules
Jurisdiction, clearance, data classification, time and device decide each request.
Strong identity
MFA, single sign-on and integration with institutional identity providers.
Tamper-proof audit
Every decision, granted or denied, is recorded and reconstructable.
RESPONSIBLE AI

AI supports officers. People make the decisions.

Technology may
Analyse · Correlate · Recommend · Prioritise · Visualise
Technology never independently
Issues legal decisions · Determines guilt · Replaces authorised officers

Read the full Trust Whitepaper

Security, privacy, architecture, secure development and governance in 14 pages. Security questionnaires and further documentation are available on request.

Download the whitepaper security@ito.dev · ITO Trust Center ↗